Shipping Policy

At Balaji Pure Naturals, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver our products across India.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once processed, you will receive an order confirmation and shipping details via email or SMS.

2. Shipping Locations

  • We currently ship across India.
  • International shipping is not available unless specifically mentioned.

3. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before payment.
  • Any additional charges (such as remote area delivery) will be informed in advance.

4. Estimated Delivery Time

  • Standard delivery time is 3–7 business days, depending on the delivery location.
  • Delivery timelines may vary due to:
    • Courier partner delays
    • Weather conditions
    • Natural disasters
    • Remote or rural delivery areas

Balaji Pure Naturals is not responsible for delays caused by third-party logistics providers.

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.
  • You can use the provided tracking number to monitor your shipment status.

6. Delivery Guidelines

  • Please ensure that the shipping address and contact details provided are accurate.
  • Our courier partners will attempt delivery as per their standard delivery procedures.
  • If delivery fails due to incorrect address or unavailability of the recipient, re-shipping charges may apply.

7. Damaged or Missing Shipments

If you receive:

  • A damaged product
  • A leaked or tampered package
  • Missing items

Please contact us within 24 hours of delivery with photos or videos for verification.

📧 info@balajipurenaturals.com
📞 +91 79953 85293

8. Shipping Restrictions

We reserve the right to:

  • Cancel or delay shipments due to unforeseen circumstances
  • Refuse delivery to non-serviceable locations

In such cases, customers will be informed and refunded as per our Refund Policy.

9. Changes to Shipping Policy

Balaji Pure Naturals reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page.

10. Contact Information

For any shipping-related queries, please contact:

📞 +91 79953 85293
📧 info@balajipurenaturals.com
📍 Plot No -296, Autonagar, Mangalagiri, Guntur, Andhra Pradesh – 522503